Submit Your Warranty Card

Why submit the card?

If you need to file a warranty claim, you can use this form to provide us with the required information.
Please refer to the current Warranty document for the whole procedure.

How long does it take?

After filing your Warranty Card information you will be contacted by our Inverter Service team as soon as possible

What do I need?

You will need the Product Namecode (PNC) and serial number (SN).
You will also need a copy of the purchasing invoice, of the Commissioning Report and of the Fault Instruction Code.

For submitting your Warranty Card Information please fill the form below

Go to form

SOLAR SOLUTIONS GMBH WARRANTY CARD

Please note that all fields marked with * are compulsory

Customer Information
First Name*
Last Name*
Country*
City*
Post Code (ZIP)*
Address*
Contact Person
First and Last Name*
Telephone*
Email*
Product Information
Product Series*
Model (PNC, Product Namecode)*
Power (W)*
Serial Number*
Where do I find the PNC and Serial Number?
Purchase Date (DD / MM / YYYY)*
Date Format: DD slash MM slash YYYY
Fault Information
Fault Date (DD / MM / YYYY)*
Date Format: DD slash MM slash YYYY
Please choose *
Is the braking function applied?
- yes
- no
Does abnormal noise occurr during the fault?
- yes
- no
Does the product emit smoke during the fault?
- yes
- no
Fault (error) code*
Attachments
Please attach the requested files: *
Copy of the purchasing invoice*
max. filesize 10MB
Copy of the Commissioning Report (incl. serial number of the product)*
max. filesize 10MB
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